Needs audit
I review the number of users, workstations, accounts, and the most common employee requests.
Services
Ongoing IT support for businesses
Employees know where to report a problem, new workstations are ready on time and outdated access does not remain uncontrolled. I organise the day-to-day IT of small and medium businesses, help remotely or on site and remain the team’s direct point of contact.
You do not need to know the solution. Describe the problem — you will receive a clear first step and a quote before work starts.
What you receive — and why it matters
Every element must solve a real problem: save time, reduce risk or make work easier. If it adds no value, it does not enter the scope.
- Employee helpdeskDay-to-day remote and on-site assistance with common user issues.
- Accounts and permissionsCreating, organizing, and revoking access according to employee roles.
- Workstation preparationConfiguration for a new employee and an orderly handover of access.
- IT records and documentationAsset register, procedures, technical documentation, and periodic audits.
- Websites, shops and custom appsDesign and deployment of a website, shop or dedicated panel together with domain, SSL, VPS and business email.
- Visibility in GoogleSEO audit, technical optimisation, local content, Google Business Profile and results measured in Search Console.
- Hardware, networks and monitoringComputer repair, LAN and Wi‑Fi networks, cameras and day-to-day care of devices at home and at work.
- Data, email and securityBackups, Microsoft 365 and Google Workspace, account protection, plus AI agents and automation.
You know what happens at every stage
From the first conversation to a tested outcome: discovery first, then scope and price, followed by delivery, testing and a clear handover.
Support rules
We agree on request channels, priorities, response times, and the scope of ongoing support.
IT organization
I organize accounts, permissions, workstations, asset records, and documentation.
Day-to-day helpdesk
I support employees remotely or on site and handle daily IT operations.
MATEUSZKWIATKOWSKI.COM
Less coordination. One point of accountability.
You do not have to determine who owns the design, configuration and infrastructure separately. I lead the work from discovery to launch, and afterwards you still speak with the person who knows the complete solution.
One direct contactScope and price before work startsSupport after launch
On site when needed. Remote when faster.
I support homes and businesses in the Opole region and neighbouring Lower Silesia. Software, server and AI work can also be delivered fully remotely.
Questions worth asking before you decide
Do you support small businesses?
Yes. I tailor ongoing support to small and medium-sized businesses, the number of employees, and the actual volume of requests.
Do I have to sign a long-term contract?
No. I can provide ongoing support or work per request, whichever suits you best.
How quickly do you respond to a problem?
I try to resolve urgent matters on the same day, often remotely within a few minutes.
Jak szybko reagujesz na problem?
Pilne sprawy staram się rozwiązywać tego samego dnia, często zdalnie w kilkanaście minut.
When the problem spans more than one area
AI agents for businesses and private assistantsA website and the complete infrastructure behind itComputer hardware serviceMonitoring and camerasLAN, Wi‑Fi and VPN networksMicrosoft 365, Google Workspace and KSeFBackups, data recovery and IT securityVPS servers and administrationSEO and visibility in GoogleCustom web applications and panels
Contact
Describe your situation →
You do not need to know how to solve it. Just describe the situation.
I will tell you whether it is within my scope and which first step makes sense. The conversation and quote are free, non-binding and pressure-free.